FormPro™ Frequently Asked Questions
How can I get help with FormPro?
Call us at (406) 252-6651 between 8:00 am and 5:00 pm Mountain time, Monday through Friday and our team will be happy to help you solve any problem you many have and answer any questions. You can also contact us by e-mail with questions, suggestions, or concerns at support@brightsuntech.com, and we will respond within 48 hours.
Why do I get a error message about installing the .NET Framework?
Your computer's version of the .NET Framework doesn't meet the minimum requirements for proper operation of the FormPro application. Please download and install the latest .NET framework and then re-launch the FormPro application.
Why are the forms so detailed?
Although patient care and treatment must always be based on a clinician's medical judgment, we strive to avoid omission of any data that could lead to erroneous reporting of a patient's needs. FormPro documents are designed to include all data potentially related to the needs of an injured person.
Why is it necessary to select a specific term, i.e., “likely”, “certain”, or “probable”, for use on an input form?
The validity of a provider's opinion depends on the use of terms recognized as a legal standard in the jurisdiction where the client's case will be heard. It is therefore critical that the correct term be selected for the form.
Why are there two different age categories?
Since the developmental stages of childhood may warrant special evaluation or therapies, life care plans for children may include recommendations for services unnecessary for adults. If you planning for a person less than nineteen years old, we suggest that you create two forms – one to address the individual's needs through age nineteen, and another for the his or her needs as an adult. If the person is physiologically mature, then the adult form may be more appropriate.
Can the date of injury be the same date as the client's birth date?
Yes. Since injuries can occur during the birth process, FormPro was designed to permit entry of identical birth and injury dates. The system's programming precludes entry of an injury date earlier than the birth date, and thereby reduces the possibility of erroneous date entry.
I notice that the lists in the Evaluations and Routine Care sections are nearly identical. Why are there two separate sections instead of just one?
Since effective treatment depends on accurate assessment of a client's functioning, a life care plan should include all reasonable and necessary medical and allied health evaluations. Although the Evaluations section can be omitted from an input form if desired, costs for evaluation are usually assessed independently of costs for routine care. If you choose to include an evaluations section, we suggest that you advise providers that evaluations and routine care are addressed separately on the form.
Why does the word “specify” appear next to certain listed items?
This has been done in order to save space. Providers are asked to specify necessary items or services in areas of the input form in which there is insufficient space to list all possible choices.
The item descriptions in the Supplies section are very general. Why isn't there more detail?
The number of different replaceable items that injured persons may need is enormous. We have left the descriptions general in order to save space. However, the “Add an item” feature allows a user to add any number of named supplies to the list.
In view of the many assistive devices that an injured person may need, the Assistive Technology section seems rather short. Why is this?
As in the Supplies section, we have had to limit the number of items listed in order to save space, but we have included all of the most commonly needed devices. You can add any device not listed using the “Add an item” feature.
Why do the forms include a section devoted to functional limitations?
This section has to do with a client's ability to perform household chores. A provider's delineation of functional limitations provides a medical foundation for the inclusion of necessary household services in the client's life care plan.
How often is the FormPro database updated?
New references are automatically downloaded to the research database every time you start FormPro, and forms for each injury type are updated automatically at the same time. Consequently, you have the latest professional information about injuries, complications, and treatment at your disposal whenever you use FormPro to create a document.
How do you decide which articles, books, and websites to include in the reference database?
Reference materials appearing in the database are selected based on several criteria. First, we endeavor to include material that focuses on long-term care, as opposed to acute care. The journal articles included are either research-based or are reviews of other research-based articles. Occasionally we will also add an article that is not based on research but does provide valuable information about treatment for a particular injury. Books selected are likewise based on research. Only websites of government agencies, universities, and professional organizations are included. Finally, in order to avoid potentially biased information, we generally will not include references to material that discusses brand-named products.
How are journal articles, book titles, and websites assigned to particular injuries?
Journal articles typically focus on just one kind of injury, while many books and websites discuss multiple injury types. If you search the literature database for information on more than one injury type simultaneously, any resource that mentions more than one of them will appear just once in the search results.
What criteria can I use to search the reference database?
FormPro is designed to facilitate a wide range of searches based on a variety of user-defined criteria. Searches can be made by keyword, age group, injury type, or by a combination of these elements. A search made with either the pediatric or adult category selected will yield results relative only to the age group indicated. To perform the most inclusive search yielding the greatest number of references, leave both age categories unselected. Your results will include all titles related to the injury types specified or the keywords entered, without regard to age. Each combination of search criteria has the potential to return a different number of references, and you can narrow or expand your search as necessary simply by changing the criteria.